1. Do you deliver to any countries?
We can ship worldwide.
2. how much is the postage?
All orders are free of shipping
3. How long can I receive the order once paid?
The receiving time = the processing time + the delivery time.The Processing Time: There are different processing times for different items. Average processing time is 3 to 15 working days; however, we will try our best to prepare the item ASAP after you place an order on our website.
4. Do you accept COD?
we don’t accept COD
5. Can I pay for the order in my own currency?
Yes, of course, you can. Payments with Oneshopexpress.com is very easy and convenient. You can just transfer your own money and the bank or card company will exchange it for you.
9. How is the quality of your products?
Oneshopexpress has a well-established inspection team and all the products must be inspected very strictly before they are shipped out. There is no need at all to worry about the quality and we will always provide you with the best quality items and service.
We remove products from our store and warehouse with low feedback or has a high rate of defectiveness
10. Can I return if I do not like the product received?
Of course, you can return if you don’t like it but the return shipping fee will be at your expense and we will issue you a full refund after we receive the returned item.
You need to make sure the items are in good and original condition before you make the return.
Note: some categories such as intimates, wall stickers, and towels are not returnable.
11. Do you accept payment on the phone?
We don’t accept payment on the phone. All payments need to be made online or by bank transfer.
12. Do you have catalogs to send out?
We sell all the items on our website: http://Oneshopexpress.com and you can find all the details of the products on our website so there is no need to send catalogs.
13. Do you have an agency in my country?
We sell everything through our website so we have no branches or agencies in other countries.
14. Do you have drop shipping?
Yes, we can provide drop shipping service. For any details, please contact our customer service representative: Contact@Oneshopexpress.com .
15. How can I get a coupon from you?
There are several ways for you to get a coupon!
A. All the new registered buyers on Oneshopexpress.com will get a coupon code.
B. Rate our store on below link and send a screenshot to Contact@oneshopexpress.com to get $10 coupon.
C. You will get a coupon code after you pay for an item on our website.
D. You can get a coupon code when you share our website to your Facebook, Twitter or other websites.
E. You can also get a coupon code from our website promotions.
16. How can I pay if I do not have a credit card?
Payment is always easy with us even if you don’t have any credit card. If you don’t have a credit card, you can pay through PayPal, Bank Transfer, Western Union or Bitcoin.
17. Can your wall stickers be easily removed without damaging the wall?
The wall stickers are easy for both being attached and removed so please don’t worry and they won’t damage your walls.
18. Is there any duty charge?
Only a few cases, there will be customs duties/fees levied by your destination country. These additional charges for taxes or customs clearance charges are the responsibility of the recipient.